Terms of Service

These Terms of Service ("Terms") govern the access to and use of the services provided by Artevotrade LLC, a limited liability company incorporated in the State of New Mexico, USA, with its registered address at 1209 Mountain Road PL NE, #10014, Albuquerque, NM 87110, USA ("the Firm," "we," "us," or "our"). By engaging with our services, visiting our website, or entering into a service agreement with Artevotrade LLC, you ("Client," "you," or "your") agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website or engaging with any of our services — including professional training, pedagogical engineering, hospitality & food and beverage consulting, technology transfer, and AI-augmented solutions — you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable policies referenced herein, including our Privacy Policy, Cookie Policy, and Refund & Cancellation Policy.

If you do not agree to these Terms, you must refrain from using our services. Use by an organization constitutes acceptance on behalf of that organization, and the individual accepting represents that they have authority to do so.

2. Description of Services

Artevotrade LLC provides professional consulting and training services encompassing, but not limited to:

• Professional training program design, delivery, and evaluation;
• Pedagogical engineering and instructional design;
• Hospitality and food & beverage operational consulting;
• Technology transfer advisory and implementation support;
• AI-augmented workflow design and digital transformation roadmaps;
• Train-the-trainer programs and competency framework development.

The specific scope, deliverables, timelines, and fees applicable to each engagement are defined in a separate Statement of Work (SOW) or Service Agreement executed between the parties. These Terms apply to all engagements unless otherwise expressly superseded in writing.

3. Payment Terms

Unless otherwise specified in the applicable Service Agreement, the following payment conditions apply:

• Invoices are due within thirty (30) calendar days of the invoice date unless otherwise agreed in writing;
• A deposit of fifty percent (50%) of the total contract value may be required prior to commencement of services;
• Payments are to be made in the currency specified in the invoice;
• Late payments shall accrue interest at a rate of 1.5% per month on the outstanding balance, or the maximum rate permitted by applicable law, whichever is lower;
• The Firm reserves the right to suspend services in the event of non-payment after providing written notice to the Client.

4. Intellectual Property

All training materials, curricula, instructional content, reports, methodologies, tools, frameworks, and deliverables created by Artevotrade LLC remain the exclusive intellectual property of the Firm unless otherwise expressly agreed in a written agreement. Upon full payment, the Client receives a non-exclusive, non-transferable license to use the deliverables for their internal organizational purposes only.

Clients may not reproduce, redistribute, resell, sublicense, or use any deliverable for commercial training purposes without prior written consent from Artevotrade LLC. Pre-existing intellectual property of either party remains the property of the originating party.

5. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary, sensitive, or commercially valuable information disclosed during the course of an engagement. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law or judicial order. This obligation survives the termination of any service agreement.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Artevotrade LLC's total liability for any claim arising from or relating to services provided shall not exceed the total fees paid by the Client under the applicable Service Agreement during the twelve (12) months preceding the claim.

The Firm shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages.

7. Termination

Either party may terminate a Service Agreement upon thirty (30) calendar days' written notice to the other party. In the event of material breach, the non-breaching party may terminate upon fourteen (14) days' written notice if the breach remains uncured. Upon termination, all fees for work completed prior to the effective date of termination remain payable. Refund provisions are governed by the Firm's Refund & Cancellation Policy.

8. Dispute Resolution

These Terms and any disputes arising from or relating to the services provided by Artevotrade LLC shall be governed by and construed in accordance with the laws of the State of New Mexico, USA, without regard to its conflict of law provisions.

In the event of a dispute, the parties agree to first attempt to resolve the matter through good-faith negotiation. If unresolved within thirty (30) days, disputes shall be submitted to the exclusive jurisdiction of the courts of Bernalillo County, New Mexico, USA.

9. Force Majeure

Artevotrade LLC shall not be held liable for failure to perform its obligations under any service agreement where such failure is caused by circumstances beyond its reasonable control, including but not limited to natural disasters, acts of war, government restrictions, pandemics, or infrastructure failures. The Firm shall notify the Client promptly and endeavor to reschedule or substitute affected services.

10. Amendments

Artevotrade LLC reserves the right to amend these Terms at any time. Updated Terms will be posted on this website with a revised effective date. Continued use of our services following the posting of updated Terms constitutes acceptance of those changes.

11. Contact

For any questions regarding these Terms of Service, please contact us:

Artevotrade LLC
1209 Mountain Road PL NE, #10014
Albuquerque, NM 87110, USA

You may also reach us via the contact form on our website.